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Great provider. Always good reliable connections. Response from the help desk is fast within Hours and always with a good solution.
I use XSusenet to access the usenet. Because those accesses are infrequent, I have taken advantage of their free service. My accesses have been reliable and trouble free. On the rare occasions I have needed to contact them, I have found their customer service both prompt and helpful. You can't ask more than that. I'm glad I found XSusenet and am eager to recommend them to my friends.
Thank you for your prompt reply. Excellent work guys.
The ticketing system leaves a little to be desired if you're on the free subscription, and I recently let me free subscription expire and although it said I had renewed it, it wasn't renewed, and I had to create a new account *and* select a payment method ... However, it provides a great service, and has very rarely, if ever, been down
Excellent service and great value plans!
Support was fast and solved the issue straight away. So 5 thumbs up for XS.
I have had this service for months, even years. I continually receive authentication errors from my newsreader (never happened with any other usenet service provider I have used). I tried to get support to resolve, but they are totally useless. After many messages, they always resort to 'create a new account.' The error was mainly a nuisance error...that is, if I ignored it downloads would still happen, but about every few months I am unable to download anything. And every time support has no clue or no ability to help.
très bon serveur de news pour télécharger dans de bonne conditions. A fréquenter sans modérations ! very good news server to download in good conditions. To attend without moderation!
Most social usenet server service and a very good redundancy and speed. Dumbs up!
I had a minor technical issue and their tech support replied to my inquiry within just a few minutes with a solution! Great service overall!